Erasmus Mundus
Curriculum
Admission
PEOPLE
PROJECTS
Projects
We partner with the governmental sector and the industry to work on real world scenarios.
Projects
Theses
Projects
Service Design Basics
RIXPLORE
Service Design Basics
KUL PLAYGROUND
Service Design Basics
RIX PowerCart
Innovations' Lab
Solved
Innovations' Lab
Contextify
Innovations' Lab
Bloomguard
Innovations' Lab
BeCared
Designing sustainable transitions
Transitions in Tallinn ́s housing
Design sprint
Innovation in Healthcare
Service Design Basics 2022/2023
Exploring the Wellbeing of Seniors
Digital Service design
Improving digital service of VEFRESH
Kuldīga Creative Summer School 2020
Discovering New Ways of Communicating Cultural Heritage
Kuldīga Creative Summer School 2018
Co-designing with Teachers and Pupils to Develop Cultural Education
Kuldīga Creative Summer School 2017
Designing a Better Hospital with Kids
Kuldīga Creative Summer School 2017
Bringing Latvian Postal Services to the 21st Century
Theses
Search
Citizen-Centered Smart City Services: Designing for Trust, Legibility and Local Adaptability in Urban Governance
Erik Heiki Veelmaa
2026
What the Stage Teaches the Studio: Theatre-Based Training and its Transfer into Service Design Practice
Tooba Tul Muntaha
2026
This is healthCARE too: Exploring Faith Journeys and Church Experience among Young Adults. A Service Design Approach to Support Spiritual Health
Timea Izsak
2026
Tending Entanglement: Designing for Human-AI Relationality
Spencer Foxworth
2026
Reproducing Coloniality Through AI: A Case Study of LLM Integration in Pakistani Organisations
Sobia Iqbal Farooqui
2026
BRIDGING BORDERS: DIGITAL TRADE PLATFORMS FOR ESTONIAN CONSTRUCTION SMEs - A Framework for Cross-Border Demand Aggregation and Human-Facilitated Trade Enablement
Pooja Mahendra Pratap Singh
2026
Worlds Beyond the Metric: Arabic-Speaking Muslim Women and the Finnish Integration System
Nada Jouibli
2026
Sin Decirlo: Sexual Harassment in Public Transport – A systemic Design Approach to Women’s Safety in Guatemala City
María Margarita Cajas Lima
2026
The Impact of Extraneous Cognitive Load on Perceived Digital Service Quality
Lokman Hamek
2026
The Finnish Climate Corps: Designing Ecological Care Work as Dignified Labour for an AI-transformed Economy
Kristen Kennedy
2026
The Invisible Work of Care: Caregivers and the Design of Public Transportation for Individuals with Autism in Helsinki
Itzli Hernandez Niño
2026
BETWEEN KNOWING AND BECOMING: EVALUATION AS SERVICE IN COOPERATIVE FINANCIAL ECOSYSTEMS
Flávia de Moraes Dutra
2026
THE ROLE OF SERVICE BLUEPRINTING IN ACCELERATING TIME-TO-MARKET IN THE VENTURE BUILDING PROCESS
Evan Palmejar
2026
They Love You — the App Needs You: Reflective Pause and Design Conditions in AI-Mediated Fictoromantic Relationships
Emilia Xingzhi King
2026
Between Potential and Practice: Teacher Engagement with Blended Learning Platforms Through a Service Design Lens
Daiga Strenga
2026
Integrating Eco-centric Perspective in Service Design Education
Chaynika Gujela
2026
Including natural beyond-human agency in Service Design process
Amanda Strīģele
2026
Towards a Sustainable Future: Using Systems-Oriented Service Design to Promote Pro-environmental Behaviour in Estonian Manufacturing SMEs
Abhijit Balaji
2026
TELL ME WHO I AM: Community Based Personal Brand Co-development on the Example of SDSI Master's Students
Hendrik Nicolai Roscher
2026
In‑Between Ritual: Designing a Ritual to Support Exchange and International Students in Navigating Their Experiences and Well‑Being Throughout Their In‑Between Time
Ramitar Burasai
2026
Service Ecosystem Design in Practice: Enabling Value Co‑creation Through Coordination in Shared Public Services. A Design‑Led Study of Shared RDI Services in a University Consortium
Joan Atieno Yieke
2026
How Service Design Can Help International Students Reshape “The Nearby” with the City
Li Jingwen
2026
Holding the Night: Service Design for Regenerative Nightlife in Helsinki
Yuliya Zakolyabina
2026
AI Adoption in SME Software Development Teams
Verone Kadriu
2026
Bridging Political Information and Lived Experience: A Research Through Design Approach to Voter Decision Sensemaking
Ashwin Vasudevan
2026
“I Will Climb Out” – A Participatory Inquiry into a Design Ladder to Escape Echo Chambers in Social Media
Kazi Mahdi Amin
2026
While We Wait: Towards Making Waiting for Public Transport Restful in Ülemiste City, Tallinn
Kumaraaditya Praveen Rao
2026
Multiplayer Innovation: Enhancing the Experience of Jams, Hackathons, and Challenges through Gamified Service Design to Support Collaboration, Innovation Value and Professional Growth
Jon Li Yeng Briceno
2026
Answering the Call: Service Design for Human-Led Crisis Care in the AI Era
Michael Ray Fua
2026
The Vanishing Mundane: An Experimental Archive of Everyday Rituals Lost to Digitalization
Livia Magalhaes da Silva Badiani
2026
Employability Experience of Erasmus Mundus Master’s Students in the European Labour Market. The Master’s in Service Design Strategies and Innovations (SD-SI) as a Case Study
Maria Del Mar Valbuena Gomez
2026
Service Design for Cultural Representation on Digital Platforms
Veronica Bautista Vergara
2026
Community Thread: Designing Relational Infrastructure Between Exchange Students and Residents of Tallinn
Ansar Nurmakhambet
2026
Notion of physis : exploring the role of nature in modern service design through eco-art therapy
Jones, Xavier
2025
From waste to value: how Finnish manufacturing sector can adopt circular value chains through systems thinking and service design
Karlson, Maarja
2025
The Role of Service Design in Supporting Decision-Making for Insurance Consumers in Finland
Ray, Somshubhra
2025
Redefining third places through a service design approach To strengthen community building, well-being, and work-life balance among women in Lima
Salazar, Brenda
2025
Finding Value in Relational Proximity: A Case Study from Turkish Local Governance
Sengul, Derya
2025
Making agile work in micro startups : challenges, what fits, and how to adapt
Malik, Shafaq
2025
Decolonising service design education: A case study of the Erasmus Mundus Joint Master's Programme in Service Design Strategies and Innovations (SDSI)
Papi, Ginevra
2025
Building Tomorrow’s Workforce: How Youth Workers Can Prepare Youth for a Dynamic Labour Market
Gomez Abundis , Marcela
2025
Public toilets and urban equality : a systemic design approach to inclusive public space in Tallinn
Kowalska, Agata
2025
Co-creation in urban climate regeneration : addressing participation barriers for marginalized groups - a case study of Malmi district, Helsinki
Haziri, Besjan
2025
Mind the future: Addressing anticipatory anxiety in young adults through a design-driven approach
Zile, Elina
2025
Challenging Stigma Through Empathy: Addressing Observers’ Stigma Towards Women Who Experience Intimate Partner Violence in Thailand
Trilerdnawakid, Bongkod
2025
What the data? Towards human-centric data provision and value creation of open government data in Berlin.
Schnettker, Tim Joshua
2025
Manifesting the Lived Experience of Endometriosis
Pires, Carolina Maia E Costa Vaz
2025
Introducing Service Design to Private Primary Education: A New Way to Lead and Meet Modern Family Needs
Paulauska, Linda
2025
Design to Defence - Human-Centered Defenses for Cybersecurity in Estonia SMEs
Olulowo, Joshua Oluwatobi
2025
Improving Social Media Information Literacy Amongst 18–25-year-olds in Estonia: Applying Service Design and Game Design Theory
O'Connor, Emily
2025
Exploring Organizational Innovation through Design-Employees' Role in Driving Design-Led Transformation
Mohamed, Amna Mohamed Mohamed Salah Eldin
2025
Improving Social Media Information Literacy Amongst 18–25-year-olds in Estonia: Applying Service Design and Game Design Theory
Lorino, César Daniel
2025
Exploring Norse Mythology’s Rise in Chinese Social Platform: Opportunities Among GenZ Users from a Service Design Perspective
Liu, Yulu
2025
The motivated teacher: building ownership and motivation through problem-solving curriculum development
Leirimaa, Mira Camilla
2025
Interest Island: Collaborative Methods to Improve the Mental Well-Being of International University Students
Koczka, Daniel
2025
Flow within communities: Designing for Vietnamese Gen Z’s flow and active engagement at music festivals
Dang Kieu, Linh
2025
Elevating Design Maturity: Evaluating and Improving Operation in Large Corporation
Castiñeyra, Julian Alberto Nuñez De Villavicencio
2025
Being better teachers to our grandparents. How can digital natives support digital literacy among older adults?
Ankiewicz, Weronika
2025
Evaluating policy design sprint outcomes: A Proposition for a Novel Tool
Ķesa, Jānis
2025
What’s disrupting the psychological safety of designers working in diverse organisational contexts and how to improve their wellbeing
Fiia Mustonen
2024
Futures thinking as a tool towards better products and services
Edgars Žilde
2024
Chatbots and virtual assistants vs. human agents in IT customer support
Yevheniia Kyrylenko
2024
Innovating the Rundāle palace. Service design toolkit and recommendation for a visitors experience improvements
Līga Lindenbauma
2024
Application of service design to promote successful university-industry collaboration in Finland
Eunice Su-Ai
2024
Optimizing user engagement in robo-advisory services: an analysis of service design strategies
Marian Bäckman
2024
Exploring the Mental Wellbeing of Kuldiga District Council Employees: A Case Study of implications for workplace health promotion assessed with tools of service design
Paula Grasmane-Laše
2023
Physical well-being of Kuldiga District Council Employees: A Case Study of implications for workplace health promotion assessed with tools of service design
Laura Volkonovska
2023
Exploring the Benefits of Incorporating Visual Facilitation in Teaching Environments
Sigrid Öhrling
2023
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