SDSI welcomes highly motivated professionals from different backgrounds.

Are you our ideal candidate?

Do you have a minimum of two years of professional work experience and a Bachelor’s degree in any field of study? Then you meet the prerequisites for the Master’s in SDSI.

We welcome candidates and future leaders who are passionate about service design and aiming at becoming leaders in service design. We value diversity and welcome students from a range of geographical locations, nationalities and backgrounds.

We encourage you to apply if one of the following statements describes you:

  • A mid-level or senior professional from industry or the public sector who can demonstrate creative talents and leadership in innovative projects
  • Self-employed professional
  • Emerging entrepreneur
  • Motivated individual

Quick Facts

2 years

Master of Arts, Double degree

8000€ / year


Latvia, Finland

Cycle studies,

Summer 2021

BA in any field

In terms of COVID-19 restrictions we will offer courses online to accommodate our students according to government legislation permissions in each country. Course scheduling will be flexible to accommodate the busy routines of our students.

The Process

Online application:

Required Documents

  1. BA degree
  2. Official transcripts 
  3. Proof of English proficiency: TOEFL, IELTS, ELS, or previous degree in English
  4. Resume/CV
  5. Letter of Motivation
  6. Copy of the biodata page of your passport or ID card


The applicant should submit a CV containing the following information:

  1. Personal and contact information (email and phone no.)
  2. Overview of education, indicating the higher educational institution, field of study, degree obtained and the theme of the graduation work/project
  3. Work experience, including the name of all employers of the past five years, job titles, duration of employment and description of the position and its responsibilities 
  4. Language skills
  5. Computer and software skills
  6. Other activities, hobbies and interests

Motivational Letter

A short essay elaborating on the following themes should be digitally submitted (in English, 4,600 characters maximum, including spaces):

  1. How you see the present and future of service design
  2. How you see your role in the future of service design
  3. Describe your experiences with service design
  4. What do you hope to learn during the SDSI study programme?
  5. How your career will evolve after obtaining the SDSI Master’s degree
Apply now!
Homework assignment

Candidates must complete a service industry-related admission assignment. Successful candidates will be invited for interviews.

Online interview
  1. The interview will be conducted live via an internet platform (Zoom). Interview schedules for candidates will be announced via email and SMS.
  2. Members of the SDSI Admissions and Examination Committee will have conversations with applicants based on presented documents, motivation letters, work experience and admission assignments. The motivation to study service design will be addressed.
Announcing admissions
Start your journey today!
Admission for intake 2021 will be open from July 17 until August 6!
Join us and learn the skills to be ready for the uncertain future.
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