Hi! I'm Wen-En, an architectural designer with 5 years of experience. I've worked on 10 public and commercial projects (total budget ~€57M), focusing on bringing sustainability and spatial equality into my designs.How did I get into service design? It started with my B&B business. By applying service design thinking, I improved guest experiences and increased direct bookings, which reduced costs for everyone and made me a 5-star Superhost. At the same time, I actively use AI and automation to simplify complex tasks in both my business and architectural workflows.

My goal is to become a designer who steps beyond traditional architectural limits, connecting physical spaces with intangible service systems.