Sumaiya Qureshi is a product manager evolving into service design, driven by the belief that the most powerful solutions aren’t just products, they’re entire systems that work seamlessly for the people they serve. With over six years in digital product management, she has built scalable solutions that spark structural change, and bring together content, people and tech.

Her design approach combines product strategy, human-centered design, and systems thinking to address deep-rooted challenges, not just symptoms. Now shifting her lens toward broader service ecosystems, Sumaiya is passionate about designing for high-stakes environments like crisis coordination, disaster relief, and large-scale public services. She envisions a future where resilient systems empower communities, and design serves as the connective tissue between people, processes, and impact.