Kritika is a creative facilitator and researcher who thrives at the intersection of complexity and change. With her roots in social sciences and improvisational art, she brings a unique ability to navigate ambiguity and transform chaos into systemic innovation.Her work  focuses on designing for learning and development; particularly through heuristic, embodied and interdisciplinary approaches. Previously, she has adapted to cross-functional roles as an educator, researcher, and program lead, balancing empathy and playfulness with efficiency, collaboration and holacratic leadership.

With Service Design Strategies and Innovation,  she aims to help organisations embed principles in practice, blurring the distinction between impact, innovation and profit for businesses.